BridgePoint Technologies Desktop/Server Support Services help manage all of your PC and Server related functions. Our team of engineers ensure that your computers and servers are functioning properly, protected, and secured against technology threats. We view this as preventative maintenance planning.
An IT Managed Services Plan will help tailor your support services to your business needs and can include:
- PC/Laptop monitoring and alerting
- Service availability monitoring
- Error and event log monitoring
- Software patch management and deployment
- Automated spyware and adware removal
- Virus definition and prevention including Anti-virus software management and updates
- Password management and security administration
- User account administration
- Help desk and ticketing services available
- Phone support and guaranteed response time by a dedicated BridgePoint network engineer