Maximize the productivity of your systems by performing crucial system setup, administration, upgrade, and expansion tasks, as well as routine hardware upgrades and maintenance with an experienced team of network and systems engineers. Our Systems Administration Services will help your business increase efficiency, maximize productivity, and reduce your cost of ownership by increasing the value and longevity of your systems.
With an IT Managed Services Plan tailored to your business needs, ours systems engineers can perform any of these tasks:
- Install and configure new systems and users
- Perform basic system administration tasks such as disk management, space and memory allocation, operating system upgrades, and patch management
- Monitor the performance and availability of designated systems, proactively and reactively address problems, maintain a log of activities, and provide end-user administration services, including backup/restore
- Identify and correct problems in Windows operating system use and provide alternative solutions where necessary
- Assist with the allocation of system and operating system tuning and configuration
- Write scripts to automate necessary procedures such as backup applications
- Install and test any licensed software updates, releases, and patches provided by us and third parties
- Assist users with system operation, optimization, and debugging
- Conduct on-site tutoring in system features for users
- Provide periodic written and/or oral progress reports
- Perform error log monitoring, analysis, and resolution
- Assist in hardware failure determination and resolution
- Hardware maintenance as required by platform; diagnosis and repair of defective hardware by replacing parts; and installation of hardware upgrades and new systems