Help Desk Support

Business doesn’t sleep; and neither do technical threats. Network downtime, outages and system failures can have a substantial and negative financial impact on a business. BridgePoint’s professionally trained and courteous Help Desk staff offer you not only peace of mind, but also professional expertise and support when it comes to troubleshooting all of your PC and server-related functions.

We offer Help Desk level 1, 2 and 3 support plans for your organization. 
 


Technical Support

  • ? Level 1 and 2 Remote Phone Support
  • ? Available On-site Support
  • ? US-Based Help Desk
  • ? Toll Free Access Number

Monitoring

  • ? Proactive Server Monitoring
  • ? Proactive Desktop Monitoring
  • ? Application Uptime Monitoring
  • ? Email Uptime Monitoring
 
Our team of engineers will ensure that your technical issues are resolved, and that your computers and servers are functioning properly. Help Desk staff are standing by M-F 7:30 AM to 5:30 PM to help monitor, manage and support your organization’s IT infrastructure; network engineers are also on call 24x7.

To reach our Help Desk, please call 877.869.2174 or use the form below