A Normal Day At The Office (According To IT)
By BridgePoint Technologies
Meet the Cast of "A Normal Day at the Office (According to IT)"
At BridgePoint Technologies, we spend our days solving technology problems for businesses. Along the way, we've seen just about everything imaginable—from printers that mysteriously stop working, to laptops stuck in airplane mode, to browsers running dozens of tabs at once.
While the situations in this video are exaggerated for comedic effect, they're inspired by real technology issues our team encounters every day.
We wanted to create something different from the typical corporate video. Instead of talking about technology, we decided to show what technology frustrations can feel like from the perspective of employees, managers, and IT professionals.
The result is "A Normal Day at the Office (According to IT)," a lighthearted look at the chaos that can happen when technology doesn't cooperate—and the relief that comes when the right IT team is there to help.
The Idea Behind the Video
Technology should help businesses operate more efficiently, not create frustration and downtime.
Many organizations spend hours troubleshooting issues that could be resolved in minutes with the right support. Our goal was to capture those relatable workplace moments that make employees laugh, cringe, and say:
"Yep, I've seen that happen before."
Whether it's the employee refreshing their screen for the twentieth time, the self-proclaimed office tech expert with 46 browser tabs open, or the manager trying to keep everything together, every character represents a situation we've encountered in real life.
And, of course, every office has that one IT person who walks in, takes one look around, and somehow fixes everything in thirty seconds.
Sam Tumbali
Sam, The "It's Always Something Simple" IT Guy
Favorite quote: "Airplane mode was on."
Mike Millhouse
Michael, The "We're Looking Into It" Manager
John Gavilan
John, The Office Expert
Eleni Kripintiris
Eleni, The Panicked Employee
Marci Cartee
Marci, The Printer's Worst Enemy
Why We Made This
At BridgePoint Technologies, we believe technology should make work easier, not harder.
Behind every funny moment in this video is a real lesson:
Small technology issues become bigger problems when they're ignored.
Our team helps organizations stay productive, secure, and supported by providing proactive IT services, cybersecurity solutions, cloud services, and responsive support when it matters most.
Because your IT shouldn't feel like this.
We're in IT for you.

